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(FAQ) Frequently Asked Questions

  • How can my product be shipped without getting damaged?
  • Do your products come with a warranty?
  • How much maintenance do your kits require?
  • What colors does the covers come in?
  • Can your patio covers handle heavy winds?
  • I get big quantities of snow at times, will an aluminum patio cover hold up?
  • How do I install the patio cover kit?
  • How long does it take for my product to arrive once I have placed an order?
  • Will the Aluminum Products Rust, flake, peel or fade?
  • How do I get permits?
  • How much does it cost comaperd to wood

  • How can my product be shipped without getting damaged?
    Your patio cover is shipped directly from the manufacturer, where they individually wrap all the parts and use heavy stock cardboard. All our patio covers are shipped Nation wide without any problems.

    Do your products come with a warranty?
    We offer the best warranties in the industry. Do not be fooled by the words "Lifetime Warranty". They are not all created equal. Our Signature series products are backed by a written full 30 year warranty which will give you 100% full coverage for 30 years after you purchase the patio cover. Alumawood patio covers come with a 10 year 100% coverage, and the amount covered goes down after that.

    How much maintenance do your kits require?
    Virtually no maintenance at all. Spray it off with a hose every once in a while. With the Kynar 500 paint finish, we guarantee it will look the same. Even after 30 years!!

    What colors do the patio covers come in?
    Our Sun Coutry Products come in 10 different colors. Our signature series products come in 4 different colors. A sample kit with the all the colors can be shipped to your home.

    Can your patio covers handle heavy winds?
    Our products are built to withstand up to 110 mph winds. We install patio covers in Las Vegas and surrounding areas. We get horrible winds, and mini tornadoes (dust devils). Our products have no problem holding up to the winds.

    I get big quantities of snow at times, will an aluminum patio cover hold up?
    Check with your local building department to see what live load they require for patio covers. We can upgrade our products to handle a 60 lb. live load, This means that the cover will support 60 lbs per square foot of weight.

    How do I install the patio cover kit?
    Our kits are extremely easy to install. They come with a full set of instructions. Anyone that can use a screw gun and can follow instructions can build one of our patio cover kits.

    How long does it take for our Patio cover to get to our home after we ordr it?
    Our typical patio cover gets to our customers within a week. There are times, depending on location, and the size of the project that it can take more time.

    Will the Aluminum Products Rust, flake, peel or fade?
    No, our products are manufactured using the highest grade aluminum products in the industry. Our products do not rust, will not collect termites, will not fade, crack, or peel. It is backed by a written lifetime warranty.

    How do I get permits?Our products are made to be installed anywhere in the United States. We can supply ICBO or IBC engineering prints upon request.

    How much does it cost compared to wood
    The cost of our products compared to wood are comparable considering the maintenance between the two products. Our products you put up, and all you have to do is hose it down every once in a while. With wood products you have to paint every few years, and will eventually have to replace the cover.


     
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